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The threat was real but limited, according to Chris Roberts, chief security architect at Acalvio. “They don’t believe any sensitive user information was obtained - such as credit card numbers, social security numbers or the like,” Pickett added. “The data exfiltrated to command servers was computer names, IP addresses, list of installed and active software, and a list of network adapters,” he told the E-Commerce Times.
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“The threat was mitigated quickly by the software vendor before they believe any harm was done,” noted David Pickett, a security analyst with AppRiver.
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“An attacker would have full access to the system, including anything a user did while logged on, such as inputting credit card information to a shopping site,” Wenzler explained, “or user names and passwords when logging in anywhere.” Could Have Been Worseįortunately, Piniform addressed the problem before it escalated. “The malicious aspect of the software allowed for remote administration of a machine that had the compromised version of CCleaner installed,” he told the E-Commerce Times. The threat faced by CCleaner users is serious, said Nathan Wenzler, chief security strategist at AsTech Consulting. “The software was properly signed, so they had every reason to trust it.” “In this case, there was really nothing the victims could do,” he told the E-Commerce Times. “For most threats, there are security practices users can take in order to lower the chances of getting infected,” said Itsik Mantin, director of security research at Imperva. What makes an attack like this particularly pernicious is that there’s very little users can do to protect themselves from it. “Users should consider changing all privileged passwords to mitigate the risks of any leaked credentials,” Haber recommended.
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“While the upgrade may remove the malware, leaked data has potentially been transmitted and could be used at a future time,” he told the E-Commerce Times. “It is critical to remove this version of the CCleaner software and associated malware, since it’s structure means it has the ability to hide on the user’s system and call out to check for new malware updates for up to a year,” Williams explained.īeyond the immediate threat, there may be problems with data loss, noted Morey Haber, vice president of technology at BeyondTrust.
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“Because the malware remains present, even after users update the CCleaner software, Talos advises all users to wipe their entire computer - remove and reinstall everything on the machine - and to restore files and data from a pre-Augbackup, before the current version was installed,” he told the E-Commerce Times. Machine Wipe Recommendedĭespite those reassurances from Piniform, more drastic action may be necessary, suggested Craig Williams, the senior technical leader at Cisco Talos. “In other words, to the best of our knowledge, we were able to disarm the threat before it was able to do any harm,” Yung said. Users of CCleaner Cloud version have received an automatic update.
However, the threat has been neutralized, according to Piniform Vice President Paul Yung, who explained that the rogue server the hackers used to control the code is down, and other servers no longer are in the attackers’ control.Īll users who downloaded the infected version of the program for Windows, CCleaner v, have received the latest version of the software. Two versions of the program were modified illegally before they were released to the public, Piniform said. CCleaner is designed to rid computers and mobile phones of junk, such as unwanted applications and advertising cookies. The malware infecting CCleaner could give hackers control over the devices of more than 2 million users. Piniform is owned by Avast, whose security products are used by more than 400 million people. Malicious code has been discovered in two versions of Piniform’s CCleaner housekeeping utility, the company disclosed on Monday.
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